FAQ

No. We work with new founders as well as established sellers. A first store starts with a clear offer, delivery plan and realistic way to reach customers. Existing sales are useful evidence, not a requirement.

No. The aim is to build an owned channel alongside channels that already work. Each channel needs a clear role, and marketplace rules still apply.

We plan stores for digital products, print-on-demand and physical goods, including retail businesses moving online. Specific products, providers and operational requirements are assessed before scope is agreed.

The Owned Store Readiness Audit is $349 USD and identifies what is ready, which dependencies need attention and what a sensible launch scope could include. If your brief is already clear, request a scoped quote; a paid audit is not automatically required for every service.

New store launches start at $2,500 USD and migrations at $3,500 USD. Migration includes the agreed store build. Final pricing and timing depend on the catalog, content, integrations and testing required. We confirm the scope and schedule before payment. See pricing, limits and payment milestones.

Product information, images and files you have permission to use, relevant account access, business and policy details, and timely feedback. We agree who handles copy, catalog cleanup, taxes and legal review.

Connections are scoped around the chosen providers and workflows. We assess product mapping, order handling, stock behavior and failure scenarios. Automatic two-way synchronization is not assumed; see multichannel and POD implementation.

The site uses native WordPress blocks for routine content editing. Handover covers the agreed workflows and responsibilities. More complex integration or structural changes may need technical support.

No. A store needs a route to customers and ongoing work. SEO and traffic foundations help establish structure, measurement and acquisition priorities; rankings, AI citations and sales cannot be guaranteed.

Our WooCommerce Care & Maintenance service provides an agreed plan for upkeep, checks and support. We define which tasks VisualVast handles and which remain with your team or providers. Ongoing care is scoped separately unless your launch agreement explicitly includes it.

Depending on your store and agreed scope, care can include WordPress, theme and plugin updates; scheduled backups and restore checks; security and availability monitoring; checkout, order email and download checks; and troubleshooting. Coverage and frequency are documented before support begins.

We start with a review of hosting, software, integrations, backups and known issues. Unsupported components or existing problems may require separately scoped preparation before ongoing care begins.

Only when explicitly listed in your proposal. Hosting, paid licenses, provider charges, major remediation, redesigns and new integrations are not automatically included. Maintenance focuses on the agreed upkeep of the existing store.

Care starts at $199 USD per month; Care Plus starts at $349 USD per month and includes two hours of agreed improvements or support, without rollover. Coverage, business hours, response targets and the route for reporting urgent issues are agreed at onboarding. This is not a 24/7 emergency service. See plan inclusions and exclusions.

No. Updates, backups, monitoring and checks help reduce risk and support recovery, but cannot prevent every outage or security incident. We agree recovery responsibilities and an escalation process as part of the care plan.

Read about WooCommerce Care & Maintenance, then contact us with your store address, key integrations, known issues and current maintenance arrangements. Please do not send passwords by email.

We assess the data and rebuild the agreed store experience. Catalogs, files, variations and integrations differ by platform. Read our Store Migration scope; not every feature or record transfers automatically.

No. You can add WooCommerce alongside a working channel. Replacing a store requires a separate cutover plan; keeping inventory and orders synchronized is an ongoing integration scope.

Recurring billing, saved cards, historical orders and existing download access require separate assessment and testing. They are not included automatically in a catalog migration.

We map agreed URLs and implement redirects where you control the domain. We cannot redirect Etsy-owned URLs, guarantee unchanged rankings or promise zero downtime.

Store build and migration starts at $3,500 USD for a bounded scope, subject to assessment. The $349 Readiness Audit helps define the plan. See pricing and exclusions.

Use the contact page or email [email protected]. Include your product type, current channels and what you want the new store to achieve.